< 4hr
Average Response

Most support requests answered within 4 hours

100+
Providers Supported

Successfully serving practices across 20+ states

24/7
Customer Support

Always available when you need assistance

Choose Your Support Resource

Find the right type of help for your needs

📚

Documentation

Complete user guides, help articles, and step-by-step instructions for all OmniWound EMR features and workflows.

Browse Documentation
🎓

Training & Onboarding

Live training sessions, recorded webinars, and personalized onboarding to get your team up to speed quickly.

View Training Options
🔧

System Status

Real-time system health monitoring, maintenance schedules, and uptime information for all OmniWound EMR services.

Check System Status

Need Direct Support?

Get in touch with our expert support team for personalized assistance

📧

Email Support

Perfect for detailed questions, account issues, or when you need step-by-step guidance with screenshots or documentation.

Email Address: kyu@omniwound.com
Response Time: Usually within 4 hours during business hours
Best For: Technical issues, account questions, feature requests
Send Email
📞

Phone Support

Speak directly with our support team for immediate assistance with urgent issues or when you need real-time guidance.

Phone Number: (201) 270-9103
Hours: Monday - Friday, 9 AM - 6 PM EST
Best For: Urgent issues, live troubleshooting, training support
Call Now