Service Status

Current operational status of all OmniWound EMR services and components

EMR Platform

Operational

Core EMR application including patient records, documentation, and clinical workflows

99.9% Uptime
185ms Response

Mobile App

Operational

iOS and Android mobile applications for traveling wound care specialists

99.8% Uptime
210ms Response

Data Sync

Operational

Real-time data synchronization between devices and cloud infrastructure

99.9% Uptime
95ms Sync Time

Backup Systems

Operational

Automated backup and disaster recovery systems for data protection

100% Success
24hr Frequency

API Services

Operational

Third-party integrations and API endpoints for external systems

99.7% Uptime
150ms Response

Support Portal

Operational

Customer support systems, help desk, and documentation portals

99.9% Uptime
120ms Response

Incident History

Track record of system reliability and incident management

✅

Excellent System Stability

We're pleased to report no significant incidents or service disruptions in our recent operational history. Our systems have maintained excellent stability and reliability.

OmniWound EMR is committed to maintaining the highest standards of system availability and performance for our healthcare providers.

Our Commitment to Transparency

In the event of any service incidents, we will provide real-time updates on this page and notify all affected customers immediately. We believe in complete transparency regarding system performance and any issues that may arise.

Maintenance & Updates

Information about system maintenance and updates

🔧

Proactive System Maintenance

We perform regular system maintenance to ensure optimal performance and security:

  • Advance Notifications: All maintenance activities are communicated via email at least 48 hours in advance
  • Minimal Downtime: Maintenance windows are designed to minimize impact on clinical operations
  • Off-Peak Hours: Scheduled during low-usage periods when possible
  • Emergency Maintenance: Critical security updates may be applied with shorter notice